Travel Insurance

Travel Insurance. Our thoughts? Don’t leave home without it, but we sincerely hope you never have to use it!

We strongly recommend that all Moose travellers purchase a comprehensive travel insurance policy that covers you for the entire duration of your trip. The policy should include emergency medical coverage, trip cancellation/interruption/delay, baggage and personal effects theft/damage, as well as coverage for any adventure sports that you may participate in. Travel insurance is very affordable, and most providers offer a variety of different packages depending on your needs. Speak with your travel agent or do a Google search.

If you choose NOT to purchase travel insurance, please know that the financial consequences of that decision could be quite costly, whether that’s an excessive hospital bill due to an accident, or no refund for your Moose tour if you cancel last minute because a significant family member has fallen severely ill. None of these events can be predicted, but unfortunately we can assure you they have happened to other Moose travellers! Our Cancellation Terms & Conditions apply in full regardless of how terrible the circumstances that led to you having to cancel your trip. Travel insurance covers you when the unexpected occurs!


Moose Cancellation Insurance

We do not sell comprehensive travel insurance, but we do offer basic cancellation insurance if you purchase your Moose tour directly from us. The cost is 8% of the tour pass price (not including accommodation packages). With Moose Cancellation Insurance, if you cancel your tour more than 24 hours prior to departure for any reason, you will receive a full refund. Cancellation insurance does not cover cancellations made less than 24 hours prior to departure, and these cancellations will result in a 100% cancellation fee (no refund). Accommodation packages are fully refundable if cancelled more than 24 hours prior to departure.

You can add Moose Cancellation Insurance when booking your trip online on this website. If you have already booked your trip, and now wish to add this Insurance, please Contact Us.

If you do not have Moose Cancellation Insurance, you will be subject to our Cancellation Terms & Conditions as follows:

  • Cancelling 48 hours or more prior to departure – 20% fee
  • Cancelling with less than 48 hours and up to & including 24 hours prior to departure – 50% fee
  • Cancelling with less than 24 hours prior to departure – 100% fee (no refund)